Frequently Asked Questions

HOW WILL THE ASAMI GAMMA HELP ME?

The ASAMI products are developed to fight all kinds of hair problems, like hair loss, dry and damaged hair, lack of vitality and volume, and dandruff.

WHAT IS SO SPECIAL ABOUT THE ASAMI PRODUCTS?

The effectiveness is in our products’ ingredients. The powerful combinations activate improve the hair’s condition.

WHEN TO EXPECT VISIBLE RESULTS FROM USING THE ASAMI GAMMA?

The process begins immediately and the results are enhanced with each successive application.

WHAT MAKES THE ASAMI PRODUCTS BETTER THAN THE OTHERS?

Our products have no analogue on the market. They include only natural ingredients that work locally to support improvement of the hair and scalp condition.

ARE THE ASAMI PRODUCTS SUITABLE FOR BOTH MEN AND WOMEN?

Yes, our research shows that ASAMI products provide excellent results for both men and women.

WHERE CAN I BUY THE ASAMI PRODUCTS?

ASAMI is available only here, in it’s official website. For your comfort and security, the payment is upon delivery and you even get the delivery for free!

WHAT ARE THE DELIVERY TIMES?

Orders can take between 1-10 business days (excluding weekends and holidays) to deliver depending on your country. Processing an order includes picking, packing and getting the order ready for delivery. Once the order is picked up by the courier and delivered to your address, it is considered "shipped". Please make sure someone can receive your shipment between 09:00 and 18:00.

WHAT ARE THE PAYMENT METHODS?

We offer secure payment – cash on delivery – you pay only when you receive your order, no advance payments or transactions.

CAN I CANCEL OR MAKE CHANGES TO AN ORDER?

No, once an order is placed, we are unable to cancel your order or make any changes. Please make sure all information is correct before finishing your order.

DO YOU OFFER ANY DISCOUNTS OR PROMOTIONS?

Yes, we offer discounts and special promotions. The best way to stay informed about them is to follow us on Facebook and check our website.

WHAT DO I DO IF MY ORDER ARRIVES DAMAGED?

In cases of proven fault of our company (received wrong product or product with quality defects), the customer should return the product within fourteen (14) days from the day they ordered it, at no cost transport.

WHAT DO I DO IF I AM MISSING AN ITEM FROM MY ORDER?

Please contact Customer Service to request further assistance. Any missing item(s) must be reported within 14 days of delivery.

I PURCHASED ASAMI PRODUCTS FROM A DIFFERENT SITE/STORE, CAN YOU STILL HELP ME?

We're sorry, but the only place you can find our products is on our official website. Any other places that sell them are unofficial and might be fake, so we can't give a guarantee for them.

DO YOU OFFER "WILL CALL" OR "PICK UP"?

No, the only shipping option is delivery to your address.